Your GST problem, resolved — without visiting the department

Pick the problem you are facing

• ITC mismatch (DRC-01C) — A DRC-01C is an automatic intimation sent when the input tax credit you claimed in GSTR-3B is higher than what appears in your GSTR-2B.
• GSTR-1 vs 3B mismatch (DRC-01B) — A DRC-01B is sent when the tax you declared on sales in GSTR-1 is higher than the tax you actually paid in GSTR-3B.
• Scrutiny notice (ASMT-10) — An ASMT-10 means a GST officer has scrutinised your returns and found differences that need an explanation.
• Show cause notice (DRC-01) — A show cause notice in DRC-01 is a formal demand: the department is proposing tax, interest and penalty.
• GST number suspended — A suspended GSTIN means you cannot issue tax invoices properly, your buyers may lose ITC and refunds stop.
• GST number cancelled — A cancelled GSTIN stops your business from collecting GST and your buyers from claiming ITC.
• Registration query / rejected — Many applications in Maharashtra get a REG-03 query or a REG-05 rejection over small gaps in documents.
• Refund stuck — Export and inverted-duty refunds are working capital.
• ITC blocked (Rule 86A) — When the department blocks your electronic credit ledger under Rule 86A, you cannot use that ITC to pay tax - so you end up paying in cash.
• Bank account attached — A bank attachment freezes your business overnight.
• Appeal against GST order — If a demand order has already been passed, an appeal is the way to challenge it - and filing it with the pre-deposit also stops recovery of the rest of the demand..
• Goods / vehicle detained — When a mobile squad detains goods or a vehicle for an e-way bill problem, the clock runs fast - the goods are stuck, the customer is waiting and a heavy penalty is proposed..
• GST audit (ADT-01) — A departmental GST audit looks at your books and returns for one or more years.

Why you do not need to visit the GST office

• Notices, replies, returns and applications are filed on the GST portal
• Under Section 116 of the CGST Act, an authorised representative can appear for you
• Many personal hearings are now held online; where physical attendance is needed, our representative goes
• Follow-ups are made in writing, so there is a record of every step

The only step the law asks you to do in person is biometric Aadhaar verification at a GST Suvidha Kendra, if the system asks for it during a new registration. We book it and prepare your file so one visit is enough.