Section 116 of the CGST Act lets a person who is entitled or required to appear before a GST officer or the Appellate Authority do so through an authorised representative. It is the legal basis for not having to visit the department yourself.
Section 116 disqualifies a person dismissed or removed from government service, a person convicted of an offence connected with proceedings under GST or earlier indirect tax laws, a person found guilty of misconduct by the prescribed authority, and a person adjudged insolvent, for the period of insolvency. A retired officer of the rank mentioned cannot appear before a GST authority for one year from retirement or resignation.
Carry the original letter to in-person hearings and upload it with replies on the portal where there is a facility. Statements under summons under Section 70 may need the summoned person to appear personally if the officer so directs, so check the summons. Anything the representative says or files binds the taxpayer, so review replies before they go.
Received a notice like this? Our chartered accountants draft the reply from your records and an authorised representative follows up with the officer, so you do not have to visit the department. Call or WhatsApp +91 63677 44602, or use the form below.
This guide explains the law in general terms as of October 2026. Time limits and requirements can depend on the facts of your case and on the notice you received.
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