Every non-proprietor applicant uploads proof that the authorised signatory is genuinely authorised. For a company it is usually a board resolution; for a firm, a letter signed by partners. Officers frequently query these because of missing names, signatures or dates.
Upload the document in the Authorised Signatory section under the proof of appointment field, in PDF or JPEG within the size limit. If the same person is also a promoter, you still need the authorisation document.
Prepare a corrected resolution or letter answering the defect and upload it with your reply within the time stated in the notice. If the officer has asked for a specific format, follow it.
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This guide explains the law in general terms as of October 2026. Time limits and requirements can depend on the facts of your case and on the notice you received.
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