Photos and signage for GST: what people forget

Photos uploaded in REG-01

• A passport-style photograph of each promoter, partner, director and the authorised signatory.
• JPEG format within the small file size limit the portal shows (commonly 100 KB).
• Clear face, plain background, recent photo; not a selfie cropped from a group picture.
• Each photo uploaded against the correct person; swapped photos are a classic error.

Photos of premises

Some officers ask for photographs of the place of business, especially for new businesses, shared premises or address amendments. A useful set shows the building front with the address visible, the entrance with your name board, and the inside of the premises in use. Where your area is geo-tagged on the portal, make sure the pin is placed at the actual premises.

Signage and display rules

Under Rule 18, a registered person must display the registration certificate at a prominent location at the principal place and every additional place of business, and display the GSTIN on the name board at the entry. Missing signage is often noted in physical verification reports.

Common mistakes

• Photo file over the size limit, compressed until it is unrecognisable.
• No name board at a home-based business, so the verifying officer cannot identify the premises.
• Registration certificate kept in a drawer instead of being displayed.
• Old photo of a director who looks very different now.
• Name board shows a trade name different from the one in the registration, with no GSTIN.

If you got a photo-related query

Upload a fresh, clear photo or the requested premises photos with your REG-04 reply within the time stated. If a verification noted missing signage, put up the board, display the certificate and keep dated photographs as proof.

Get it handled for you

Need GST registration done right the first time? Our chartered accountants prepare the documents, file the application and handle any query, so you do not have to visit the GST office. Call or WhatsApp +91 63677 44602, or use the form below.

This guide explains the law in general terms as of October 2026. Time limits and requirements can depend on the facts of your case and on the notice you received.